Email Setup: MozillaThunderbird

Launch Mozilla Thunderbird

1. Launch Mozilla Thunderbird

Add a new email account

2. Select File from the top menu bar and then New and Mail Account

Mail Account Setup

3. Enter your name (which will appear the "From" field in your emails), email address and password, then click Continue

Automatic settings check

4. Thunderbird will automatically search for mail server settings related to your account. This information is displayed on the same screen and a green light indicates that the search was successful.
5. Click Manual Setup

Manual Setup

6. On the next screen (Server Settings), adjust the Server Name to pop.your-domain.co.za and ensure that the Port is set to the 110. User name should be your full email address i.e. you@your-domain.com.
7. Ensure that the Use secure authentication checkbox is NOT ticked

Outgoing Server Settings

8. Click Outgoing server (SMTP) in the menu on the left hand side and ensure that the outgoing server is selected for the correct account/email address, then click Set Default (if not already the default).
9. Click Edit

SMTP Server

10. Ensure that Server Name is smtp.your-domain.com and that the Port is set to 587.
11. Click OK 
12. Your Thunderbird homepage will now display and you should now be set up to send and receive mail.

Email still not working? Read ourTroubleshooting Guide